Privacy Policy

Last updated: 9 November 2026

This Privacy Policy explains how EUSUK Market collects, uses, shares and protects your personal data when you use eusuk.com and our apps. We respect your privacy and comply with applicable data protection laws, including:

• the EU General Data Protection Regulation (GDPR);
• the UK GDPR and the Data Protection Act 2018;
• the French Data Protection Act;
• US state privacy laws such as the California Consumer Privacy Act (CCPA/CPRA);
• other laws that apply to our customers worldwide.

1. Who is responsible for your data

The data controller is EUSUK Holding LLC, trading as EUSUK Market, registered in France. For any privacy question or request, email support@eusuk.com with the subject "Privacy".

When you buy from an independent Vendor, that Vendor also receives the data needed to fulfil your order and is responsible for its own use of that data.

2. Data we collect

• Account data: name, email address, phone number, password (stored encrypted) and preferences.
• Order data: delivery and billing addresses, products bought, order history, returns and communications with us or Vendors.
• Payment data: processed by our payment providers. We receive only limited information, such as payment status and the last digits of the card, never full card numbers.
• Technical data: IP address, device and browser type, pages viewed, and cookie and similar identifiers.
• Marketing data: your marketing preferences and interactions with our emails.
• Content you provide: reviews, messages, support requests and uploaded images.

3. Why we use your data and our legal bases

4. Who we share data with

We share personal data only as needed with:

• the Vendors you buy from (name, delivery address, contact details and order details);
• payment providers, delivery and logistics companies and customs authorities for international shipments;
• IT, hosting, email and analytics service providers acting on our instructions;
• professional advisers, and authorities where required by law or to protect rights and safety.

We do not sell your personal data. We do not "share" it for cross-context behavioural advertising as defined by the CCPA without your consent.

5. International transfers

Because we serve customers and work with Vendors and carriers worldwide, your data may be transferred outside the European Economic Area or the United Kingdom. When this happens we use lawful safeguards, such as adequacy decisions or the European Commission's Standard Contractual Clauses and the UK Addendum, and transfer only what is necessary. Data needed to deliver your order is shared with the carrier and customs authorities in the destination country.

6. How long we keep data

• Account data: while your account is active, and up to 3 years after your last activity.
• Order and invoice records: up to 10 years, as required by accounting and tax law.
• Marketing data: until you withdraw consent or unsubscribe.
• Technical logs: up to 12 months.

7. Your rights

Depending on where you live, you may have the right to:

• access your data;
• correct it;
• delete it;
• restrict or object to processing;
• data portability;
• withdraw consent at any time;
• give instructions about your data after death (France).

California and other US residents may request to know, delete or correct their data, and to opt out of sale or sharing. We will not discriminate against you for exercising your rights.

To exercise your rights, email support@eusuk.com. We reply within one month (45 days for CCPA requests) and may need to verify your identity. You also have the right to complain to a supervisory authority, for example:

• the CNIL in France (www.cnil.fr);
• the ICO in the UK (ico.org.uk);
• your local data protection authority.

8. Cookies

We use strictly necessary cookies to run the Platform, for example your basket, login and security. With your consent we also use analytics and marketing cookies. You can accept or refuse non-essential cookies in the cookie banner and change your choice at any time in your browser settings. Details: Cookie Policy.

9. Security

We use technical and organisational measures to protect your data, including:

• encrypted connections (HTTPS);
• encrypted passwords;
• access controls;
• secure hosting.

No online service can be 100% secure, so please keep your password safe.

10. Children

The Platform is not intended for children under 16. We do not knowingly collect their data.

11. Changes

We may update this policy. The latest version is always published on this page, with the date at the top.

12. Contact

EUSUK Market (EUSUK Holding LLC). Email: support@eusuk.com