1. Order Processing Time
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Orders are processed within 1–3 business days (Monday–Friday, excluding holidays).
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Orders placed after 2:00 PM (local warehouse time) will be processed the next business day.
2. Shipping Methods & Delivery Times
We offer both domestic and international shipping options:
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Standard Shipping: 6–10 business days
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Expedited Shipping: 3–5 business days
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Express Shipping: 2–4 business days
Delivery times may vary based on destination, customs clearance, and carrier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on package weight, dimensions, destination, and selected shipping method.
4. International Shipping
We ship to over 100 countries worldwide.
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International customers are responsible for any customs duties, taxes, or import fees.
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Customs policies vary by country; please check with your local customs office for more information.
5. Order Tracking
Once your order is shipped, you’ll receive a confirmation email with tracking information.
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Track your order here: track oder
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For assistance, contact our customer support at info@eusuk.com or call +33 7 59 64 73 00.
6. Shipping Restrictions
Certain products may have shipping restrictions due to size, weight, or regulatory reasons.
7. Delays & Issues
While we strive for timely deliveries, unforeseen circumstances may cause delays.
8. Returns & Exchanges
For information on returns and exchanges, please refer to our Return & Refund Policy
9. Contact Us
For any shipping-related inquiries:
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